COVID-19 Updates

We are pleased to inform you that the bad days of Covid-19 are over now and WHO has come up with a vaccine to fight against this pandemic and it would be accessible to everyone.  

CORONAVIRUS changed the scenario and affected the business world widely. We had to face difficulties too during this pandemic outbreak. Because there were lockdowns and international flights were cancelled taking the safety measures. It caused delays in deliveries. But thankfully this situation is under control. We are working earnestly and are delivering 99% orders on time. Because we believe in providing you Royalty with Loyalty. 

People are loving our ROYAL MOON LAMPS and placing 5x more orders than ever. We are ardently trying to meet the demands and making sure that your order is  dispatched on the same day when it is placed. 

Shipping time for USA and other countries are scheduled as mentioned below:

1. Shipped from USA to USA will take 4-7 days
2. Shipping to other countries will take 12-25 days
3. Shipping through dhl will take 5-7 days for delivering worldwide( shipping charges $30)

For the Customized orders,you have to wait for 7 extra days because these are made specially on customers demand.

Our mission is to facilitate you by every means that's why we use dedicated flights for shipping normal US orders are providing special shipping service for global shipping making sure your order would not be delayed to avoid provocation. We apologize in advance if you face any suspension or delays. We assure you the safe delivery with utmost care is our top priority. 

 Your patience and cooperation is highly appreciated.

Time takes in dispatching and processing is not included in shipping time.

Rest assured, your all queries will be answered. But it can take a minimum of 5 days and not more than 10 days. Bear with us because we are coping with 5x more orders and their timely deliveries. Otherwise we respond within 24hrs. 

Our customer care service is available  24/7.

At the time of placing your order, you receive a tracking code. It happens sometimes that it does not show any information. Don't panic! It's normal. Shipping takes time in processing. Your order is probably waiting in the warehouse to get shipped. Once it's tracked, there is little left to get delivered.  Our exchange and refund policy is customers friendly.